Wholesale & Retail Operations Retail Sales/Stock Control DC (NQF Level 3)
This qualification is a continuation of NQF Level 2 National Certificate: Wholesale and Retail Operations qualification and the FET
Certificate: Generic Management. This qualification will serve to provide the Wholesale & Retail sector with personnel that can
perform the operation functions to industry standards, optimise productivity and improve service levels. The learner assessed as
competent against this qualification will be able to: Ensure a positive customer experience in a Wholesale & Retail business unit
and explain how employees can influence the objectives of a Wholesale & Retail business unit.
NQF Level 3: 63409 Wholesale & Retail Operations Retail Sales/Stock Control DC (NC)